Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Orders typically arrive within 4-7 business days after shipment (Monday-Saturday, excluding holidays)
Click the “Sign Up” or “Create Account” button at the top right of our homepage. Fill in your details (name, email, and password), then follow the email verification link to activate your account. Once activated, you’re all set to shop!
Log in to your account, go to the “My Account” or “Profile” section, and click on “Address Book” or “Manage Addresses.” Select “Edit” next to your shipping address, update the details, and click “Save.”
We deliver with Delhivery courier. You’ll receive email and SMS updates directly from Delhivery, and once your order is out for delivery, the courier will give you a call.
No, we do not store your credit card details. All transactions are processed securely through our trusted payment gateway, ensuring your information is never saved on our servers.
All our prices are GST-inclusive, so no extra taxes are collected.
We currently deliver exclusively within India.
Yes, items ordered on the same day are consolidated and shipped together in one package.
If you need to return an item
Returns
We offer a 15-day return policy. Items must be returned in their original condition with all tags and packaging intact.
We’re sorry for the mix-up. Please contact our customer support with your order details and a photo of the item you received. We’ll work quickly to resolve the issue by arranging a replacement or refund.
We’re sorry for the inconvenience. Please send us a picture of the damaged item along with your order details. We’ll arrange a pickup for the item and process a refund after inspection.
Please contact customer support at care@womensplace.in or via WhatsApp at +91 93426 28876. Our team will provide you with further instructions on how to proceed with your return.
For assistance, please contact our customer support team at care@womensplace.in or via WhatsApp at +91 93426 28876. We’re here to help with any questions or issues you may have.
Please contact customer support immediately at care@womensplace.in or via WhatsApp at +91 93426 28876 with your order details and the correct address. If your order hasn’t been dispatched yet, we’ll update your shipping address. If it has already shipped, we’ll work with our courier partner to resolve the issue.
Please contact our customer support at care@womensplace.in or via WhatsApp at +91 93426 28876 as soon as possible. We’ll do our best to accommodate your request if your order hasn’t been processed or shipped yet.
No, pre-orders are not available for sold-out items. Please check back later or sign up for restock notifications for updates.